Unless stated otherwise below, providing your personal data is neither legally nor contractually required, nor is it necessary to conclude a contract. You are not obliged to provide data. Not providing it has no consequences. This applies only insofar as no other specification is given for the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our website without providing personal information.
Each time you access our website, usage data is transmitted to us or our web hosting/IT provider by your browser and stored in server log files. Stored data includes, for example, the name of the accessed page, date and time of access, IP address, volume of data transferred, and requesting provider. Processing is based on Article 6(1)(f) GDPR due to our legitimate interest in ensuring smooth operation and improving our offering.
Contact
Responsible party:
See Legal Notice.
Initiated Contact via Email
If you contact us by email on your own initiative, we collect only the data you provide (name, email address, message content). Processing serves to handle and respond to your inquiry.
If initiated as part of pre-contractual steps (e.g. advice, offer) or related to an existing contract, processing is based on Article 6(1)(b) GDPR.
Otherwise, processing relies on Article 6(1)(f) GDPR due to our legitimate interest in responding. You may object at any time.
We use your email only to process your inquiry. Data is deleted after legal retention periods unless you consent otherwise.
Contact Form
We collect only the data you provide (name, email, message content). Processing serves the purpose of contact.
If related to pre-contractual steps or an existing contract, processing is based on Article 6(1)(b) GDPR.
Otherwise, processing relies on Article 6(1)(f) GDPR. You may object at any time.
Email is used only to process your inquiry. Data is deleted after legal retention periods unless you consent otherwise.
Customer Account & Orders
Customer Account
When opening an account, we collect the data provided to improve your shopping experience and order handling. Processing is based on Article 6(1)(a) GDPR (consent). You can withdraw consent at any time; your account will then be deleted.
Orders
When ordering, we collect and process data strictly necessary for order fulfillment and inquiry handling. Data is required for contract conclusion; otherwise no contract can be formed. Processing is based on Article 6(1)(b) GDPR.
Data may be shared—with shipping providers, dropshippers, payment processors, order management and IT service providers—strictly adhering to legal requirements.
Shipping Provider – Email Address Sharing
If you consent, we share your email address with the shipping company to inform you about shipment status. Processing is based on Article 6(1)(a) GDPR and can be withdrawn at any time.
Inventory System
We use an external inventory system: weclapp GmbH, Driedrich-Ebert-Str. 28, 97318 Kitzingen. Data is processed as part of order fulfillment under a data processing agreement. Processing is based on Article 6(1)(b) GDPR.
PayPal
All PayPal transactions are subject to PayPal’s Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Klarna Payment Option
To offer Klarna, we share personal data (contact and order details) with Klarna so they can assess your eligibility. Klarna processes your data under its own policy: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
Address Validation
We offer real-time address validation via Endereco, Balthasar‑Neumann‑Str. 4b, 97236 Randersacker. Data (country, city, postal code, street, house number) is processed for contract fulfillment under Article 6(1)(b) GDPR. Queries are deleted after validation or 30 days at latest.
Cookies
Our website uses cookies: small text files stored in your browser. They enable identification of your browser and enhance usability. You control cookie usage via your browser settings. Disabling cookies may affect website functionality.
Technically necessary cookies are used to ensure functionality and usability, based on §15(3) German TMG and Article 6(1)(f) GDPR. You may object to processing at any time.
Cookie Consent Manager
We use Shopware AG’s Consent Manager to obtain and document consent to cookies. Data (including your IP) is transmitted to Shopware under Article 6(1)(c) GDPR; no further data sharing.
Use of the Tracking Tool Google Analytics
Type and Purpose of Processing
If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).
Google Analytics uses cookies that enable an analysis of your use of the website. The information collected is usually transferred to a Google server in the United States and stored there.
The transfer of data to the United States is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: [https://privacy.google.com/businesses/controllerterms/mccs/](https://privacy.google.com/businesses/controllerterms/mccs/).
By default, Google Analytics automatically anonymizes IP addresses. Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the EU or the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
During your visit to our website, your user behavior is recorded in the form of so-called events, such as:
Page views, Session starts, Session duration, User engagement, First visit to the website, Scrolls (when a visitor scrolls 90% to the bottom of the page), Clicks on external links, Viewed or clicked ads, Internal searches, Interaction with video content, Downloads, Language settings.
In addition, the following information is collected:
Your approximate location (region), Your IP address (in shortened form), Technical information such as browser, internet provider, device, and screen resolution, Source (referrer URL) of your visit (i.e., which website or advertising medium brought you to us).
Further information on terms of use and data protection can be found at [https://www.google.com/analytics/terms/](https://www.google.com/analytics/terms/) and [https://policies.google.com/](https://policies.google.com/).
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.
The legal basis for this data processing is your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR.
Data Retention
After contract completion, data is stored during warranty period and retained according to legal (tax, commercial) requirements, then deleted unless you consented to further processing.
Your Rights
Under Articles 15–20 GDPR, you have rights to access, rectification, erasure, restriction, data portability. Under Article 21(1), you can object to processing based on Article 6(1)(f) and for direct marketing.
Complaint to Supervisory Authority
Under Article 77 GDPR, you may complain to the authority if you believe your data is processed unlawfully. Our authority:
Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Königstrasse 10a, 70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
Email: poststelle@lfdi.bwl.de
Right to Object
If processing is based on Article 6(1)(f), you may object due to your personal situation. After objection, processing stops, unless we have compelling overriding reasons or it is for legal claims.
Last updated: July 7, 2023